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No Heat? Furnace blowing cold air or not at all? No problem.


We're residential heating system repair specialists, and you're in the hands of a true technician when you trust your furnace repair to a Furnace Guru™. We're in Wisconsin, and let's face it, for more months than we all want its cold outside! We understand how frustrating and sometimes scary it is to discover your forced air furnace or boiler is broken, leaking or just not heating right, which is why we deliver our furnace repair services the way we do.


You can count on the experience of a Furnace Guru™ to accurately diagnose and make common furnace repairs on the first trip. Our warehouses on wheels are fully stocked to solve the most common causes of HVAC breakdowns with fast and accurate heating system repair service ranging from installing new furnace parts such as ignitors and blowers all the way to dialing in a furnace to produce warmer air.


Old Furnace Repair

Have an old furnace that isn't working quite right? When your furnace is over 14 years old, it's very important you have a qualified technician with a lot of HVAC experience behind them to properly diagnose and repair an older furnace. A Furnace Guru™ is true technician and has the tools, parts and skills to accurately diagnose and repair your older furnace. To book an appointment with a Furnace Guru™ for an old furnace repair, call 262-367-3266 or book service online.


We're local, always nearby, and prepared to repair your furnace

When your heating system is broken down, we get it! You want your furnace repaired as quickly as possible and with the least amount of disruption to your day. We want that too, which is why we deliver our furnace, boiler, and heating repair services the way we do.


With our two shops, one in Hartland, WI and one in Germantown, WI, you can expect fast, often same day furnace service all over Waukesha County and the outlying boarders into Milwaukee, and Washington County. Not only are we centrally located and able to respond super quick to heating system and furnace repair calls, but when our "warehouse on wheels" rolls into your driveway, rest assured not only do you have true furnace repair tech at your service, but we come prepared with 1000's of parts, which means we can repair most furnace systems on the first trip, saving you time and money.


Our service area map


Call 262-367-3266 or Schedule furnace repair with a nearby HVAC contractor Schedule an Appointment


Common signs a furnace repair may be needed

Sometimes furnaces just up and quit working without any signs of trouble. But more often than not, there are some telltale signs that your furnace is on the edge of a break down. If we catch these symptoms soon enough, you may be able to avoid the frustration and cost of major breakdown.


Noisy Furnace- A common symptom to furnace troubles are changes to the sounds and noises your furnace makes when it runs. Sometimes sounding like an out of balance washing machine and other times sounding like a jet engine, if you notice your furnace is making a rattling or rumbling noise, or major changes to the way it typically sounds, it may need service or repairs, so it's best to give us a call to check it out.


Furnace Not Keeping Up- Often furnaces or other types of heating systems will run and produce some heat, but struggle to keep up with the thermostat. If your furnace is struggling to keep up, this may be a symptom of a larger problem that if left go too long, can result in a major repair. At the first sign of your furnace not keeping up, schedule a service appointment with a Furnace Guru™. 


Odors- Often odors coming through vents are frequently traced back to melting electrical components inside the furnace. If you notice a strange smell coming through the furnace vents, be sure to shut off the gas and power to the furnace and call for service ASAP.


Furnace Turning On and Off a Lot- When a furnace is turning on and off frequently, this is called short cycling, and it often means something is wrong. Short cycling can be a maintenance related issue but it can also be a symptom of a larger heating system problem. It's important to book heating repair service as soon as you notice this problem.


Furnace Leaking Water- In high efficiency furnaces, a byproduct of producing heat is water. Inside a furnace is an intricate drain system that pipes this condensation to a floor drain or other drain in your home. If you notice water pooling around your furnace or leaking out of the furnace, this is an issue that needs to be addressed soon. In addition to causing damage to the home, water inside the furnace is a risk to other electronics such as the circuit board. Furnace water leaks need to be addressed as soon as possible to prevent damage to your home, and the furnace below!


Gas Leaks and Exhaust Smells- Natural gas smells and exhaust smells shouldn't be taken lightly. At the first sign or suspicion of a gas leak or other exhaust related concern, you should take action immediately. Here is what WE Energies has on gas leaks


If you are experiencing any of the above symptoms with your heating system, it's best to take action as soon as possible


Give us a call at 262-367-3266 to schedule an appointment or submit a service request on line.


Here is what you can expect when you call Polar Express for furnace repair services:

On Time- We schedule our appointments in 2-hour time windows so you don't have sit at home and wait for our arrival.


In Touch- Our office will communicate with you every step of the way, with reminder calls the day before the appointment and schedule updates should anything schedule related change.


Prepared- A Furnace Guru™ drives a "Warehouse on Wheels" carrying thousands of parts and all the diagnostic equipment needed to fix most furnaces and heating systems in the same visit.


Thorough- A Furnace Guru™ will perform top to bottom diagnostics on your heating system to determine what caused the break down, and what repairs are needed to get your furnace heating again.


Upfront- Once we determine what repair options you have, we will provide you all of the repair options, and the cost of the repair upfront and in writing before any of the work begins. This way you can choose the right repair option for you, your home, and your budget!


Guaranteed- Since all of the repairs made by an Furnace Guru™ are backed by our Workmanship and Satisfaction guarantees, you know the repairs we make are going to last!


Sound good? Call 262-367-3266 or Schedule a furnace repair service call