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Reviews for Austin Plumbing & Polar Express Heating and Air of Waukesha County

(892 Published Reviews, 5 Average Rating)

Had furnace problems in very cold weather... called & Todd came out. Very professional & took the time to diagnose & explain the problem & all options. We joined the Club for maintenance, discounts , etc. I recommend Todd, Polar Express & Club membership.
Great job!!
Jasen did a great job with the replacement of our Low Boy water heater. He was timely and very professional.
Todd did a great job of setting up the supply to on our radiant heating system so that our bathroom remodel can run smoothly. Once the remodel is completed the addition of a new radiator will be a fairly simple system adjustment vs. a major system shutdown and reset. The effort to save on total service charges is greatly appreciated!
I would not consider calling another heating and cooling company for service. I like the friendly people who never tire of my questions.
We had a situation that came up right before going out of town that Austin Plumbing helped us with on very short notice. We had a vent pipe that was leaking, so every time it rained, we got water dripping onto the ceiling of our bedroom. Austin Plumbing worked with us to get it resolved quickly. Pete, the technician that came out, was absolutely wonderful, excellent personality and really cleaned up after himself. It was such a joy to have it go so smoothly. All of our experiences with Austin Plumbing are excellent and this was another example of excellent service provided by Austin Plumbing.
I have had both, Austin Plumbing and Polar Express at my home this Fall. The service was great! All of the men that came to my home were very polite, friendly, and very knowledgeable. I will definitely recommend both of your companies.
quality work.....knowledgeable.....very satisfied......
Todd showed up promptly at the scheduled time, diagnosed the problem and made timely repairs. This company is always dependable!
Austin Plumbing's plumbers are great. They provide dependable, reliable, and quality service whenever I've needed a plumber in an emergency situation.
Service provided by Todd on 9 October 2018 (Job #1028070) was done in top notch fashion and on-time, . . . as usual!
Todd came to my home to perform my annual furnace check-up. He was polite, kind, courteous, and very knowledgeable about his job. He explained everything to me, cleaned my electrostatic filter, and checked my vents to make sure they were clean. He left the area he was working in as clean as it was before he came. Great service from a great company!
We are very impressed with Jasen's knowledge, expertise, and efficiency in installing our water heater. Thank you, Jasen!
Todd was our technician and he gave all of our equipment an excellent inspection and servicing. He showed me the components that were at risk and those that had time left on them. Knowing our HVAC systems are being cared for make s tremendous difference for me a I travel and don't want to come home to problems. Great Job Todd, Polar Express and Austin Plumbing!
Todd's been taking care of our heating and AC needs for years. Always knowledgeable, thorough, courteous, and friendly, I give little thought regarding the performance of my systems, knowing the the regular maintenance that he performs has been top-notch.
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